As the Coronavirus COVID-19 continues to spread, we recognise and appreciate the increased uncertainty that this is causing. The situation has our fullest attention. In light of the current situation, we will do everything we can to assist you with your upcoming travel plans. We are waiving any amendment fees for those customers who wish to re-book their trip. This applies to all of our routes and applies to bookings made up until 30.04.2020.For more information on how we are protecting our customers and crew, and for answers to our most Frequently Asked Questions, visit our Coronavirus Information Page.
If you have booked with us and are uncertain if you want to travel now, we also offer you the option to change your ticket to an open ticket. Your original ticket will be cancelled but the ticket value will remain unchanged and can be extended to a new departure in 2020 or 2021. The new trip must be booked no later than 30th November 2020. You can change your current booking online yourself to an open ticket by visiting the “Manage Booking” site of the national country website where you first booked your ticket. All you need is your e-mail address and your booking number.
The latest updates and travel conditions in relation to the Coronavirus can be found here
Information on travel to Denmark, Poland, Germany and Latvia Stena Line