Q. Why become and Extra Member?
A. When you become a member, you'll earn points on all onboard purchases and travel*.
You'll receive exclusive offers in our onboard shop and restaurants and if you travel frequently, you'll avail of other fantastic benefits. The points that you earn may be used as full or part payment on future travel booked directly with Stena Line as well as pre-booked products such as cabins and meals. It's free to join the scheme.
*Including port-to-port ferry travel and pre-booked onboard arrangements including Stena Plus, cabins, pre-booked meals and our spa. Points can't be earned on onboard member prices.
Q. What's the difference between Blue & Gold Membership?
A. When you join, there are two membership levels; Blue and Gold. When you initially sign up, you'll automatically become a Blue Member.
As a Blue Member, you'll earn 5 points per €1 spent.
Gold Members earn double the points, 10 points per €1 spent and receive additional benefits such as:
- Free entry into the Stena Plus lounge for the Gold Member + 1 guest
- No additional service charge for non-web bookings
- No additional service fee for changes in booking
Q. How do I become a Gold Member?
A. Once you've earned 6250 points or more within the 12 month membership year, you'll automatically be upgraded to our exclusive Extra Gold Membership. The upgrade will take place as soon as you reach the required points. A new membership year is set, starting from the end of the month when the upgrade takes place.
To maintain your Gold Member status you must earn 12,500 points in your membership year.
Q. How long is my membership valid for?
A. Blue Membership does not expire unless you decide to leave the scheme.
Gold Membership is valid for 12 months and will continue at that level when you earn 12,500 points within a 12 month period.
Gold Members who do not earn this number of points will automatically be reverted back to the Blue Membership level.
Q. What's Cardless Membership?
A. When you become a member, you'll receive a paper card printed with your member number and level when you check-in. It's printed automatically and you can use it onboard on all purchases. You'll receive a new card every time you check-in.
Q. What can be done on My Pages?
A. View your Extra points balance, your membership level and how many points you've earned in your current membership year on "My Pages".
It's also possible to edit personal information and see when your points are due to expire over the next three months.
Q. I forgot to show my card when purchasing onboard, what happens?
A. To earn points on purchases onboard, your membership card has to be swiped, scanned or the number has to be entered manually before you pay. It isn't possible to do this after you've paid.
