Please note

Know before you go – all the latest travel advice as well as entry requirements for your trip.

How long before departure do I need to check-in?

Check-in times vary depending on which ferry and port you are travelling from and can be found in your E-ticket booking confirmation. 

 

Checking in with a vehicle:

Passengers travelling by vehicle should follow the signs for the vehicle check-in booths. Please present your E-ticket and any other relevant documentation to our check-in staff who will be happy to check you in for your crossing. Once complete, they will direct you to the relevant car lane in preparation for boarding. 

 

Checking in without a vehicle: 

Foot passengers can check-in at Passenger Terminal at one of our desks or, where available, at one of our self-service kiosks. If you are checking in via a kiosk, please scan the barcode on your E-ticket and a boarding pass will then be printed for you. If you need any assistance at any time, a member of staff will be happy to help. 

Please note that failure to arrive on time for check-in may result in the cancellation of your booking and no refund.

Passengers are also requested to ensure they have the necessary travel identification and documentation available (such as passports and visas) prior to arriving at the port. Stena Line is not liable in the event of a passenger being unable to obtain the relevant permits required for any cross border travel.   

 

Rail & Sail Passengers:

If you have booked a Rail & Sail ticket, please note that some Rail & Sail services may have trains scheduled to arrive after the latest check-in time. Passengers can rest assured that they will still be allowed to board. Should train services be delayed, sailings may wait to accommodate these foot passengers, subject to the Captain's discretion.

 

For the following routes, check-in closes 30 minutes before the scheduled departure time:

Kiel - Gothenburg

Frederikshavn - Gothenburg

Grenaa - Halmstad

Fishguard - Rosslare

Holyhead - Dublin

Cairnryan - Belfast 

 

For the following routes, check-in closes 45 minutes before the scheduled departure time:

Hook of Holland - Harwich

Rosslare - Cherbourg

 

For the following routes, check-in takes place no later than 60 minutes before departure: 

Liverpool - Belfast

Gdynia - Karlskrona

Rostock - Trelleborg 

 

For the following routes, check-in takes place no later than 90 minutes before departure :

Travemünde - Liepāja

Ventspils - Nynäshamn 

 

Cherbourg Port

Check in closes 45 minutes before the scheduled departure time. 

 

Gothenburg (to Denmark) and Frederikshavn Ports

Check in opens 60 minutes before departure when travelling with a vehicle and 45 minutes before departure for foot passengers. Check in closes 30 minutes before the scheduled departure time. 

 

Gothenburg Port (to Kiel)

Check-in opens from 17.00 (Monday-Friday) and from 16.00 (Saturday and Sunday) and closes 30 minutes before the scheduled departure time for foot passengers and 60 minutes before the scheduled departure time when travelling with a vehicle. 

 

Kiel Port

Check-in opens from 16.00 (Monday-Friday) and from 15.00 (Saturday and Sunday) and closes 30 minutes before the scheduled departure time for foot passengers and 60 minutes before the scheduled departure time when travelling with a vehicle. 

 

Halmstad and Grenaa Ports

Foot Passengers travelling from Halmstad Port: Check-in opens 75 minutes before departure and closes 60 minutes before the scheduled departure time at Halmstad Central Station (NB: not in Rejsecentrum) and a Stena Line shuttle bus will then depart from Central Station to the port for boarding. Once the bus has left the station, it cannot stop to pick up more passengers en route. 

Foot Passengers travelling from Grenaa Port: Check-in opens 45 minutes before departure and closes 30 minutes before the scheduled departure time

Vehicles travelling from Halmstad or Granaa Ports: Check-in opens 60 minutes before departure and closes 30 minutes before the scheduled departure time.  

 

Trelleborg and Rostock Ports

Check-in closes 60 minutes before the scheduled departure time.

 

Karlskrona and Gdynia Ports

Check-in closes 60 minutes before the scheduled departure time. Groups of more than 20 people must check in at least 90 minutes before departure. 

Passengers are obliged to read the passport and visa regulations prior to arrival at the port  Stena Line is not liable in the event of a passenger being unable to obtaining a permit to cross the border. More information can be found at www.msz.gov.pl 

 

Travemünde, Liepāja, Nynäshamn and Ventspils Ports

Check-in closes 90 minutes before the scheduled departure time.

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