What payment methods can I use?

Debit and Credit Cards


Our online booking system, Contact Centres and terminals accept the following debit or credit cards:

 

  • Visa
  • Mastercard 
  • Maestro      
  • JCB            
  • UnionPay    

 

Extra points

If you are an Extra member and have built up points to use towards payment, you will see the points value on the payment step if you have logged in. You can then choose to deduct this amount and pay any remaining balance with another payment option.

Read more about our loyalty club, Extra.

 

 

Sembo Gift Cards

Sembo Gift Cards can be used at the payment step where you can enter your unique voucher code in the panel provided. If there is a remaining balance, you can choose another payment method to complete your booking.

 

 

Cash

Cash (local currency only) is accepted in most of our Travel Centres, however it is cheaper to book your ticket online than via the phone or in person.

 

 

Norway / Sweden / Denmark

Captum

We offer invoice and installments in collaboration with Captum Group AB, which is part of Stena AB. To be able to pay with an invoice or installments, you must be at least 18 years old, registered in Sweden, Denmark or Norway and be approved in the credit check that is carried out at the time of purchase.

 

You can read more about Captum's services via the links below.

 

Denmark

Norway

Sweden

 

 

Denmark

MobilePay

You can use MobilePay for payments with your phone.

 

 

UK / Ireland

Tesco Clubcard Partner Codes

For certain routes you can pay using a Tesco Clubcard Partner Code. 

 

 

Germany

Lastschrift

We offer direct debit payments through Riverty (previously known as Arvato)

 

 

Poland

 

Przelewy24

We offer online bank payments through Przelewy24.

 

 

Latvia / Lithuania / Estonia

 

Trustly

We offer online bank payments through Trustly.

 

 

Latvia / Lithuania

Bank transfer

 

On our Latvian and Lithuanian sites you can choose to pay for your booking by bank transfer.

 

Simply select this option on the payment step and an invoice will be emailed to you within one working day. Full payment must be made by the date specified on the invoice by bank transfer.

 

Please note:

  1. The invoice will be issued within one working day by email. Invoices will not be issued if the booking has been made within 72 hours of travelling. However, if an invoice is still required, please contact us by email at info.lt@stenaline.com or by phone on: +37 046 310 561
  2. Bank transfer is not possible for bookings where Extra points have been used for payment
  3. Bank transfer is not possible for bookings where partial payment has been selected
  4. If payment is not made by the specified date, the booking will be cancelled
  5. For any changes needed to your booking, please contact us by email at info.lt@stenaline.com or by phone on: +37 046 310 561.

 

 

Netherlands

 

iDEAL

We offer online bank payments through iDEAL.