View, amend or cancel your booking
Customer Service: +44 (0) 343 208 1800
You can view, amend or cancel your bookings online by logging into your Stena Line profile. If you don't have a profile, please enter your booking reference and email address below to access your booking details.
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We acknowledge that Coronavirus COVID-19 has caused increased uncertainty. We are giving the issue our fullest attention and the safety of our customers and colleagues is paramount. We are taking several safety measures to ensure a safe and comfortable journey for all. We will do everything we can to assist you with your upcoming travel plans.
Please note, this page is updated on an ongoing basis as and when circumstances change.
No re-booking fees will apply to allow for more.
We will waiver any fees when re-booking tickets for all our destinations making it easier to amend your travel plans as it suits you, if your circumstances change.
This applies to all of our routes. and is valid for new bookings up until 30.04.2020. When you make changes to the date or the time of your booking, it may result in a different price being offered, but there is no fee for making changes. any charges incurred for the new departure must be paid in full as per Terms & Conditions.
Customers who wish to cancel their booking, it may be possible to get a refund but this depends on the Terms & Conditions. of the fare type booked.
Travel Documents Required