Ferry to Hook of Holland and Harwich
Hook of Holland Port
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Away from the Everyday
How can I amend my booking?
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Are any special offers available?
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Europe by car / landbridge
What are your fare types?
What fees, dues and charges apply and when?
What is rail and sail?
What passes do you accept for bus and rail travel?
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Can I get a quote without making a booking?
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How do I book multiple vehicles on one booking?
Can I change a passenger's surname?
Can I use a roofbox on my car?
What are Stena Line's vehicle categories?
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What is a commercial vehicle?
How can I pay for my booking?
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What payment methods can I use?
How can I make a booking using a Tesco Clubcard voucher?
Can I bring a bicycle on my rail and sail journey?
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Is a cabin included in the price?
What identification documents do I need to travel?
Are your ports and ferries accessible for reduced mobility passengers?
Can I travel if I am pregnant?
Are there public transport links to the port?
Are there toll roads I need to be aware of close to the ports?
Where can I find directions to the terminal?
How much luggage can I bring with me?
Can I carry extra fuel in my car or motorhome?
Can I take alcohol on to the ferry?
Transporting of restricted items
How can I check if my sailing is on time?
What happens if my sailing is delayed or cancelled?
What time does the ferry depart?
Do I need a printed copy of my ticket to travel?
Can I bring my pet?
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At the port
How do foot passengers access the ferry?
Can I check my luggage in for the sailing?
How long before departure do I need to check-in?
What are the opening hours of your ferry terminals?
Can I park overnight at the port?
Do you have electric vehicle chargers at the port?
What parking facilities are at the port?
Do you provide luggage lockers at the terminal?
What is the Business Traveller programme?
How can I earn Extra loyalty points?
What is the Extra loyalty programme?
How do I change my password?
How do I register for the Extra loyalty programme?
What can I use my Extra points to purchase?
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Can I stay in my vehicle during the crossing?
Do you have electric vehicle recharge facilities onboard?
How will my motorbike be secured onboard?
Is there a Bureau de Change facility onboard?
Is there Wi-Fi available onboard and, if so, is it fast?
What are the call costs for using my mobile phone onboard?
Are there conference facilities available onboard?
Are there reclining seats onboard?
What facilities do you have on your ferries?
What facilities do you provide in cabins?
What is the Stena Plus Lounge?
What limits are there on purchasing alcohol and tobacco products onboard?
Is there Duty Free onboard?
How much Duty Free can I purchase?
Are cabins mandatory on overnight sailings?
Do you provide a late check-out option on your ferries?
Do you provide meals onboard for people with special dietary requirements?
What payment methods and currencies can be used onboard?
Where do I collect my cabin key?
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