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Our fare types - Economy, Flexi, Premium

ECONOMY
Our lowest fare, a good choice if your travel plans are fixed. Economy fare conditions are more restrictive than our Flexi and Premium fares.


FLEXI
Our Flexi fare offers you an attractive price with greater flexibility should your plans change.


PREMIUM
Our Premium fare offers you the most favourable conditions, greater flexibility, Stena Plus lounge access and other benefits.

 


Economy Flexi Premium
Fees and refunds (each way)

     
Amendment fee (each way)*
€20 NO
NO
Cancel up to 24 hours before departure
No Refund 100% 100%
Cancel up to 2 hours before departure
No Refund
50%
50%
Cancel within 2 hours of departure
No Refund
No Refund
No Refund
No show or cancel after day of departure
No Refund
No Refund
No Refund


Economy Flexi Premium
An amendment fee of €20 (each way) is payable when changing the following
     
Name, address, phone number or vehicle registration
NO NO NO
The route, date or time of a sailing*
YES NO NO
The type of vehicle travelling (example from car to van)*
NO NO NO
A booking by adding extra items, for example, another passanger or cabin but without changing the route, date or departure time*
NO NO NO
A booking by adding extra items, for example, another passanger or cabin, and changing the route, date or departure time*
YES
NO NO
A booking by cancelling an extra item(s), for example a cabin, without changing the route, date or departure time*
NO NO NO
Please note, any difference in fare, or the cost of additional items added to the booking are still payable
A €7.50 service charge applies if you change your reservation by phone or email.
A  €3.50 cancellation fee applies to Flexi and Economy bookings.
You can purchase a different fare for your outward and return journeys when making your original booking
Upgrades from Economy to Flexi are not permitted, but you may upgrade from Flexi to Premium.


Amending or cancelling your booking

 

Simply visit the Manage Bookings or Login section located at the top right of the site and follow the instructions. Should you wish to cancel your booking, a refund (if applicable) will be issued automatically to the debit or credit card used at the time of payment.