Can I upgrade my Rail and Sail or Coach and Sail booking?

Rail & Sail and Coach & Sail customers travelling with our partners on the Irish Sea can now upgrade their ferry journey.

 

Customers can book into the Stena Plus Lounge and enjoy relaxed seating, complimentary snacks and drinks, a dedicated menu with waiter service* and convenient charging points.

 

And those travelling with a pet can choose either the Pet Lounge (Belfast – Cairnryan) or a pet kennel to keep their furry friends comfortable while at sea.

 

To upgrade, please contact our contact centre. Please tell us your exact:

  • travel date
  • travel time
  • route

 

When you book Rail & Sail or Coach & Sail through a third party, we do not hold your travel details. To match your upgrade to your sailing, please make sure you tell us the correct information. Unfortunately, you can’t get a refund if the details you give us are wrong.

 

Once you make your upgrade, we will email you to confirm the booking. This is not a ticket for travel – you must show your Rail & Sail or Coach & Sail ticket at check-in to travel on the ferry.

 

To reserve a cabin or a seat in the Hygge Recline Lounge, please visit Guest Services once you are onboard.

 

*Charges apply